If you have a discount code or coupon, each applicable code may only be redeemed once per customer and must be applied at checkout. Discount codes and coupons are non-transferrable and may not be redeemed for cash. Unless otherwise stated in the terms of use that apply to or accompany the applicable discount code or coupon, discount codes and coupons may only be used by new customers on their first order and may not be applied towards the purchase of e-Gift Cards. Sharing discount codes on Facebook, Instagram, other social platforms, coupon sites, or any other public forum is prohibited. Best Party Ever reserves the right to terminate or revoke a discount code or coupon at any time and for any reason. If you have any questions regarding applying a discount, please contact us here.
Yes, tax charges are based on applicable federal, state, local, provincial, and harmonized sales tax rates based on the delivery address associated with your order.
After clicking the “Pay Now” button, you should automatically see a message that your order was submitted. If you provided an email address during checkout, you will receive an email with your order confirmation. For any questions about your order, please contact us here.
If you provided an email address during checkout, you will receive an email with your order confirmation. Once your order ships, you’ll receive another email with tracking information. If you need further assistance, please contact us here. We can’t wait for you to enjoy your products!
We offer Free Shipping on orders of $30 and above. For orders below $30, there is a $5 flat rate shipping fee. Products are shipped with USPS and UPS, according to those carriers' shipping terms. Most shipments arrive within 7-10 business days in the contiguous US.
We make every effort to pack and ship your order swiftly. Orders are shipped during business hours Monday-Friday, most within 24 hours of receipt. If you provided your email address at checkout, you will receive an email when your order ships with your tracking number. Most orders are shipped via USPS Ground Advantage or UPS Ground. Orders may also be shipped via another USPS or UPS service. Typical Shipping Times (Contiguous US): USPS Ground Advantage: On average, 2-5 Business Days UPS Ground: On average, 1-5 Business Days For additional shipping information, visit https://www.usps.com/ and https://www.ups.com/us/en/Home.page
If you provided an email address during checkout, you will receive an email with tracking information once your order has shipped.
At this time, we only offer shipping to US destinations.
Most orders ship from Ohio, US.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@bestpartyever.store..
If your return is accepted, we will send you instructions on return processing. If a return shipment is needed, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at hello@bestpartyever.store.
We’re sorry something went wrong. Please inspect your order upon receipt and contact us immediately at hello@bestpartyever.store so that we can evaluate the issue and make it right. Requests received more than 10 days after products are delivered may be subject to our return policy. You can also use our Contact Form to reach us about your order.
You’ll find an unsubscribe link at the bottom of your emails. Reach out to us here for further assistance.
We offer wholesale pricing for verified retailers through Faire. For more information about becoming a member of Faire for free, view this article: How do I start buying on Faire?
Our products are tested to global regulatory safety standards, and all products intended to be placed on cakes are made of food grade materials.
Remove the center wick and cut the copper wire to turn the music off. If you can’t see the wire through the top of the Incredible Candle, remove the lid.
The ignitable wick may be separated from the Popper tube. Check your package for a small, loose wick and insert it at the base of your Party Popper! Cake Topper. If you are not able to locate the wick, please contact us here.
An edible confetti packet is included in your Party Popper! Cake Topper’s packaging. Use half of the confetti to fill one Popper tube.
Yes! Quick-Light Birthday Candles can be connected, allowing you to use as many candles for your cake as you’d like! There are two ways to connect strands of Quick-Light candles. You can place the last candle of one strand next to the first candle of the next strand, so that both candles light at the same time. Or, carefully remove one or more of the candles at the end of a Quick-Light candle strand. Separate the excess wick paper from the candle and unfold it. Using the open paper, overlap it between the last candle of one strand and the first candle of the next strand so that they are connected. You can also use this method to connect Quick-Light Birthday Candles to other types of candles, like number candles. The possibilities are endless!
Gently twist the top of Cake Brites candle holders counterclockwise to activate the lights. Place the Cake Brites on top of your cake, then insert candles (not included) in the holders. Light the candles once they are placed on the cake. Be sure all candles have been blown out before removing Cake Brites. Then, turn the top of the Cake Brites candle holders clockwise to turn the lights off.
Find the area on the cake where you want the cash box to go. Take your cake cutting tool and press it into the cake at that spot and push down until the handle is flush with the cake’s surface. Remove the tool and the section of cake to reveal a perfectly cut section that will fit the cash box. Place the cash box inside the open space and cover with frosting to hide it. Video link.